Shipping Policy

Where we ship

We currently ship to addresses within the United Kingdom.

Shipping cost

Shipping is free on all UK orders. The price you see at checkout is the price you pay — there are no hidden delivery charges, and all prices include UK VAT.

Processing & delivery time

Orders are processed within 1–3 business days. Estimated delivery is 7–12 business days from dispatch. Delivery times are estimates and are not guaranteed; occasional delays can happen during busy periods.

Tracking

A tracking number is provided for every order so you can follow your delivery.

Incorrect address

Please double-check your shipping address at checkout. We cannot be responsible for orders delayed or lost due to an incorrect or incomplete address. If you spot a mistake, contact us at Orthoshiftfootwear@gmail.com as soon as possible and we will try to update it before dispatch.