FAQ

How can I track my order?

As soon as your order ships we email you a tracking number so you can follow it every step of the way. You can also find it under Track your order in the menu.

What is your return policy?

If they are not the right fit, email us within 14 days of delivery and we will arrange a refund or exchange. Items should be unworn and in their original packaging.

I have an issue with my order. How can I contact you?

We are happy to help - just reach us through the Contact Us page and our team will get back to you, usually within 24 hours.

Do you offer free shipping?

Yes - shipping is free on all UK orders, with a tracking number provided.

How do I choose the right size?

Order your usual UK size; if you are between sizes, size up. Measure your foot in cm and match it to the size guide on the product page for the most reliable fit.